Cybex Hosting does not allow unsolicited email, pornographic material or promoting any type of
illegal activity. Stringent action against fraud, denial of service attacks, storing and/or
linking to illegal content will be taken and against people involved in gambling, drugs, and
obscene material.The Company reserves the right to cease your account at any time if found
guilty of actions above. Action will be taken when attempts to circumvent any of the above
procedures are found.
Prohibited Material On Reseller & Shared Servers
Cybex Hosting reserves the right to prevent sharing of the following content either on dedicated
or shared servers. These are –
*Bots*BruteforcePrograms*Banner-Ad Services*Bank Debentures*Commercial Audio
Streaming*Forums*Fraudulent Sites*File Dump*Hateful/Racist/Harassment oriented sites*Hacker
focused sites*High-Yield Interest Programs*Image hosting scripts*Linden Exchange*MLM*Mailer
Pro*Proxy Srcipts*Prime Banks Programs*Spam Scripts*Sale of any controlled substance without
prior proof of permit*Sites promoting illegal activities*Topsites*Torrent Sites*
- The Services including networks, equipment and network devices are solely provided for
authorized customer use. Cybex Hosting may monitor the systems occasionally to prevent any
fraudulent and unauthorized access.
- We may copy, record, examine and use your information without asking for your explicit
consent during monitoring.
- It is your responsibility to ensure that you have appropriate permissions set on directories
and that the scripts/programs installed under your account are secure.
- Any account found connecting to a third party network without authorization is subject to
suspension. Approval from third parties includes a written confirmation of the use. Cybex
Hosting may ask for the requisite documents to prove the authorization.
- If you fail to remove any malicious content from the site even after being notified by the
Cybex Hosting, the Company reserves the right to suspend/terminate your account.
- Cybex Hosting reserves the right to migrate your account from one data center to another to
comply with local laws, applicable data center policies and for any other reason without
issuing a warning or notice
Money Back Guarantee
Cybex Hosting offers a Thirty-daymoney-back guarantee if you are not completely satisfied with
the hosting services. Terminate your account within a month of signing up for the Services and
receive a full refund.
The money back is guaranteed only when your experience with the Services offered by Cybex Hosting
is not up to the mark. Your account will not be eligible for a refund if it is suspended due to
Please note that no refund will be given on SSL certificates, domain names, mailer accounts and
You may cancel or terminate the Services by raising a ticket from the account holder’s email
address. In such an event, you shall be obligated to pay all outstanding charges and fees before
submitting your cancellation request. State your User ID and Password to validate the
cancellation. The application has to be submitted 30 days prior to the actual termination date.
We process the request for cancellations using an online form in order to (1) confirm your
identity (2) document your request (3) confirm that you are prepared for all of your emails and
files to be removed. This process prevents malicious applications and mistakes and notifies you
that all your data including files and emails will be deleted permanently.
It is your responsibility to ensure that all your payments and invoices reach us on time. Unless
provided, you agree to be automatically billed on a recurring basis to prevent any disruption of
Services. If not, your Services will be disrupted if they reach 5 days past due and $10 will be
charged as your renewal fees. Please note that we will terminate the account if we did not
receive the payment in 30 days.
You agree to pay all the charges to use the Services at the current Cybex Hosting prices which
shall be exclusive of tax. It will be your responsibility to pay for the federal, state, local,
value added taxes, excise duty or any other taxes accrued by the laws of the respective country.
You have ninety (90) days to dispute any charge processed by Cybex Hosting. If you have any
questions concerning a charge on your credit card, please reach out to the billing department
for assistance. If you contact your credit card company and issue a chargeback, you will be
liable to pay $50 as the chargeback fee. As per our Terms of Service, if you fail to pay this
amount, your account will be terminated.
Backups& Data Loss
Cybex Hosting’s Backup services run once a week and overwrite any of the previous backups. It
should be your sole responsibility to keep a backup at your end. The Service Provider will not
be responsible for files and/or any data loss. You take full responsibility to maintain
appropriate backup of your data stored on our servers.
Disclosure to Law Enforcement
We cooperate fully with law-enforcement agencies and may disclose any and/or all User Information
including account history, assigned IP numbers, account use, etc. to the agent. The subscriber
in question will not be notified or consented for the same.
Changes to the Services and/or The Agreement
Cybex Hosting may add, delete or modify any portions of this Agreement anytime. Once done, we
will post a notice on the website for a minimum of 30 days once the changes come into effect.
You agree to any modification to this Agreement and continue to use the Services post the
Cybex Hosting cannot not be held responsible for any damages or loss caused to your business. It
makes no warranties of any kind, neither implied nor expressed, for the Services offered. We
disclaim any warranty for a particular purpose like delivery failure, loss of data, service
interruptions caused by our company or employees, etc.