Remote Desktop Session Host Server Version Wrong: Troubleshooting Guide for Dev

Greetings, Dev! Are you facing issues with your Remote Desktop Session Host (RDSH) server version? It can be frustrating to experience problems with your server, especially when your work relies on it. However, don’t worry! We have prepared a comprehensive troubleshooting guide to help you resolve this issue.

What is a Remote Desktop Session Host (RDSH) server version?

A Remote Desktop Session Host (RDSH) server version is a specific version of the RDSH server software installed on your system. This version number is used to identify the exact release of the RDSH software installed on your server.

The RDSH server software is responsible for managing Remote Desktop Services (RDS) sessions and connections. These sessions allow users to connect to your server remotely, use desktop applications, and access files and data stored on your server.

What are the symptoms of a Remote Desktop Session Host Server Version wrong issue?

The symptoms of a Remote Desktop Session Host Server Version wrong issue can vary depending on the underlying cause of the problem. However, common symptoms include:

What are the possible causes of a Remote Desktop Session Host Server Version wrong issue?

There could be various reasons why you are facing a Remote Desktop Session Host Server Version wrong issue. Some of the possible causes include:

How to fix a Remote Desktop Session Host Server Version wrong issue?

Step 1: Check the RDSH server version

The first step to troubleshooting a Remote Desktop Session Host Server Version wrong issue is to check the version of the RDSH server software installed on your system. To do this, follow these steps:

1. Open the Server Manager on your system.
2. Select Remote Desktop Services from the left-hand panel.
3. Click on the Collections option from the top navigation bar.
4. Select the collection containing the RDSH server.
5. Click on Servers in the left-hand panel.
6. Select the RDSH server from the list.
7. Check the version of the RDSH server software under the General tab.

If the RDSH server version is incorrect, you need to update the software to the correct version. You can download the latest version of the RDSH server software from the Microsoft website.

Step 2: Check the RDS client version

The next step is to check the version of the RDS client running on the user’s machine. To do this, follow these steps:

1. Open the Remote Desktop Connection client on the user’s machine.
2. Click on the Show Options button.
3. Go to the Advanced tab.
4. Check the version of the RDS client software under the Server authentication section.

If the RDS client version is incompatible with the RDSH server version, you need to update the RDS client software to the latest version.

Step 3: Verify server settings

Incorrect server settings such as time zone or regional settings can cause issues with RDS connections. To verify server settings, follow these steps:

1. Open the Control Panel on your system.
2. Select Clock and Region.
3. Click on Date and Time.
4. Verify that the time zone is correct.

If the time zone is incorrect, adjust it to the correct time zone.

Step 4: Check Firewall and Antivirus settings

Firewall or Antivirus settings may block RDS connections. To check firewall and antivirus settings, follow these steps:

1. Open the Control Panel on your system.
2. Select Windows Defender Firewall.
3. Click on Advanced Settings.
4. Check the inbound rules for Remote Desktop.
5. Ensure that the rules are set to allow Remote Desktop connections.

If the firewall settings are incorrect, adjust them to allow Remote Desktop connections. If antivirus software is blocking RDS connections, add an exception for Remote Desktop connections in the antivirus settings.

Frequently Asked Questions

What is a Remote Desktop Connection Broker?

The Remote Desktop Connection Broker is a role service in Windows Server that enables you to deploy and manage Remote Desktop Services.

What is the difference between RDSH and RDS?

RDSH is the Remote Desktop Session Host, which hosts Remote Desktop sessions and manages user connections. RDS is the Remote Desktop Services role, which includes RDSH, Remote Desktop Gateway, Remote Desktop Connection Broker, and Remote Desktop Web Access.

What is a Remote Desktop Gateway?

The Remote Desktop Gateway is a role service in Windows Server that enables authorized remote users to connect to resources on an internal network from any Internet-connected device.

How can I troubleshoot Remote Desktop Connection issues?

You can troubleshoot Remote Desktop Connection issues by verifying that the RDSH server version is correct, checking the RDS client version, verifying server settings, and checking Firewall and Antivirus settings.

How do I update the RDSH server software?

You can update the RDSH server software by downloading the latest version from the Microsoft website and following the installation instructions.

That concludes our troubleshooting guide for Remote Desktop Session Host Server Version wrong issue. We hope this guide has been helpful in resolving your issue. If you have any further questions or concerns, feel free to reach out to us.