QuickBooks Database Server Manager Stopped

Hi Dev, are you facing an issue with your QuickBooks software? Do you see an error message saying “QuickBooks Database Server Manager Stopped” on your screen? If yes, then you have come to the right place. In this article, we will discuss everything you need to know to get rid of this issue.

What is QuickBooks Database Server Manager?

Before we start discussing the solution, let’s understand what QuickBooks Database Server Manager is. It is a tool that allows multiple users to work with a company file stored on a network server. It creates a network data file (.ND) for any company file stored on the host computer.

QuickBooks uses this file to communicate with other computers over the network. If the database server manager stops working, you may not be able to access your company file over the network, and you may face delays in workflow.

Reasons for QuickBooks Database Server Manager Stopped Issue

Multiple factors can cause the “QuickBooks Database Server Manager Stopped” error. Below are some of the commonly known reasons:

Steps to Fix QuickBooks Database Server Manager Stopped Issue

Solution 1: Restart the QuickBooks Database Server Manager

Restarting the QuickBooks Database Server Manager can fix most common issues. Here’s how you can do it:

1. First, close QuickBooks Desktop on all computers on the network.
2. Open the Task Manager and click on the Processes tab.
3. Look for “QuickBooksDBXX.exe” from the list of processes and select it.
4. Click on “End Process” and confirm to close it.
5. Open QuickBooks Database Server Manager and rescan your file folders.

Solution 2: Update QuickBooks Database Server Manager

Outdated QuickBooks software or Database Server Manager can cause errors while functioning. The solution is to update the software. Below are the steps to update the QuickBooks Database Server Manager:

1. Close QuickBooks Desktop on all computers on the network.
2. Download the latest version of QuickBooks Desktop from the official website.
3. Install the QuickBooks software on your system and complete the installation process.
4. Restart your system and open QuickBooks Database Server Manager.
5. Rescan your file folders.

Solution 3: Check Hosting on the Server Computer

If the hosting is turned off on the server computer, multiple users may face the “QuickBooks Database Server Manager Stopped” issue. Follow the steps below to check the hosting status:

1. Open QuickBooks Desktop on the server computer.
2. Click on File and select Utilities.
3. If you see the option “Stop Hosting Multi-User Access,” it means the computer is hosting the file for multi-user access.
4. If the option says “Host Multi-User Access,” click on it to turn on hosting.

Solution 4: Check the Network Connection

Weak or interrupted network connection can cause errors in QuickBooks Desktop. Follow the steps below to check the network connection:

1. Check the network cables and connections between the host computer and the other computers.
2. Restart the router and modem.
3. Ping the server computer from the other computers to ensure they are connected to the network.

Solution 5: Repair QuickBooks Installation

If none of the above solutions work for you, we recommend you repair your QuickBooks installation.

1. Close QuickBooks Desktop on all computers on the network.
2. Open the Control Panel and click on Programs and Features.
3. Find QuickBooks in the list of programs and select “Uninstall/Change.”
4. Select “Repair” and follow the on-screen instructions.
5. Restart your system and open QuickBooks Database Server Manager.
6. Rescan your file folders.

FAQs

Q1. What should I do if QuickBooks Database Server Manager is not installed on my system?

If QuickBooks Database Server Manager is not installed on your system, you can install it by following the steps below:

1. Insert the QuickBooks installation CD into your system.
2. Follow the on-screen instructions and select “Custom and Network Options.”
3. Select the option “I’ll be using QuickBooks on this computer, and I’ll be storing our company file here.”
4. Select the option “I’ll not be using QuickBooks on this computer. I’ll be storing our company file there so that our network can access it.”
5. Complete the installation process.

Q2. Can I use QuickBooks in Single-User mode if the QuickBooks Database Server Manager is Stopped?

Yes, you can use QuickBooks in Single-User mode if the QuickBooks Database Server Manager is Stopped. However, you will not be able to access the company file over the network.

Q3. Can I use QuickBooks Database Server Manager on a Mac system?

No, QuickBooks Database Server Manager is only compatible with Windows systems.

In conclusion, we hope this article helped you fix the “QuickBooks Database Server Manager Stopped” issue. If you have any questions or concerns, please leave them in the comments below. Thank you for reading!