Licenses are not Available for this Remote Desktop Host Server

Hello Dev, welcome to this journal article that discusses the causes and solutions of the error message “licenses are not available for this remote desktop host server.” This error is common when using Remote Desktop Services (RDS) on Windows Server. In this article, we will provide a comprehensive guide to help you understand this error message and offer solutions to resolve the problem.

Understanding “Licenses are not Available for this Remote Desktop Host Server”

When you try to connect to a remote desktop host server, you may see an error message saying that “licenses are not available for this remote desktop host server.” This error message typically occurs when the remote desktop host server has reached its connection limit, or the server is not properly licensed to accept new connections. This can be frustrating if you need to work remotely, but don’t worry, we’ve got you covered.

What Causes “Licenses are not Available for this Remote Desktop Host Server”

There are several reasons why you may encounter this error message. Some of the most common causes include:

Now that you have an understanding of the causes of this error message, let’s move on to how to resolve this issue.

Solutions to “Licenses are not Available for this Remote Desktop Host Server”

Here are some solutions that you can try to resolve the “Licenses are not Available for this Remote Desktop Host Server” error:

Solution 1: Check the Connection Limit on the Remote Desktop Host Server

The first thing you should check when you encounter this error message is the connection limit on the remote desktop host server. To do this, follow these steps:

1. Log in to the remote desktop host server using an administrative account.
2. Open the Remote Desktop Session Host Configuration tool by clicking Start > Administrative Tools > Remote Desktop Services > Remote Desktop Session Host Configuration.
3. In the left pane, click on the Connections folder.
4. In the right pane, you will see a list of connection types. Make sure that the RDP-Tcp connection is enabled and that the maximum number of connections is set to a value greater than 0.
5. If the maximum number of connections is set to 0, change it to a value greater than 0.
6. Click Apply and OK to save the changes.
7. Restart the remote desktop host server and try to connect again.

Solution 2: Configure the Remote Desktop Host Server to Accept New Connections

If the remote desktop host server is not configured to accept new connections, you will need to make some changes to the configuration. Follow these steps:

1. Log in to the remote desktop host server using an administrative account.
2. Open the Remote Desktop Session Host Configuration tool by clicking Start > Administrative Tools > Remote Desktop Services > Remote Desktop Session Host Configuration.
3. In the left pane, click on the Connections folder.
4. In the right pane, right-click on the RDP-Tcp connection and select Properties.
5. Click on the Network Adapter tab.
6. Under “Maximum connections,” select the “Allow connections” option.
7. Click Apply and OK to save the changes.
8. Restart the remote desktop host server and try to connect again.

Solution 3: Verify the Remote Desktop Services Licensing Configuration

If the remote desktop host server is not properly licensed, it will reject any connection requests, and the error message will be displayed on the client computer. To verify the licensing configuration, follow these steps:

1. Log in to the remote desktop host server using an administrative account.
2. Open the Remote Desktop Licensing Manager by clicking Start > Administrative Tools > Remote Desktop Services > Remote Desktop Licensing Manager.
3. Verify that the remote desktop host server is properly licensed. If the license has expired or is not properly installed, you will need to purchase or install a new license.
4. Restart the remote desktop host server and try to connect again.

FAQs

Q1. Why am I seeing the error message “licenses are not available for this remote desktop host server”?

A1. There are several reasons why you may see this error message. It could be that the remote desktop host server has reached its connection limit, the server is not configured to accept new connections, or the server is not properly licensed. You can try the solutions mentioned in this article to resolve the issue.

Q2. How do I check the connection limit on the remote desktop host server?

A2. You can check the connection limit on the remote desktop host server by logging in to the server using an administrative account and opening the Remote Desktop Session Host Configuration tool. Click on the Connections folder in the left pane and check that the RDP-Tcp connection is enabled and that the maximum number of connections is set to a value greater than 0.

Q3. How do I configure the remote desktop host server to accept new connections?

A3. You can configure the remote desktop host server to accept new connections by opening the Remote Desktop Session Host Configuration tool, clicking on the Connections folder, right-clicking on the RDP-Tcp connection, and selecting Properties. Click on the Network Adapter tab and select the “Allow connections” option under “Maximum connections.”

Q4. How do I verify the remote desktop services licensing configuration?

A4. You can verify the remote desktop services licensing configuration by opening the Remote Desktop Licensing Manager and checking that the remote desktop host server is properly licensed. If the license has expired or is not properly installed, you will need to purchase or install a new license.