What to do when “Add RD Virtualization Host Server” is greyed out

Hi Dev, welcome to this guide on what to do when “Add RD Virtualization Host Server” is greyed out. This issue can be frustrating, but don’t worry. We’ve got you covered with a step-by-step guide on how to resolve this problem. In this article, we’ll explain why the issue occurs, and how you can fix it.

Understanding the problem

Before we delve into the solutions, let’s first understand why the “Add RD Virtualization Host Server” is greyed out. The primary reason for this issue is the lack of permissions or access rights. The user trying to add the virtualization host might not have the necessary permissions, or the server itself might not have the required roles installed.

Another reason for this issue could be the incorrect configuration of the Remote Desktop Services (RDS) environment. The RDS environment consists of several components that need to be configured correctly for it to work seamlessly. Any issues with the configuration can lead to this issue.

Solution 1 – Check permissions

The first solution to try is checking the user’s permissions. Ensure that the user trying to add the virtualization host has the necessary permissions. The user should have the “Manage Virtual Machines” permission at the host level.

To check the permissions, follow the below steps:

Step
Instructions
Step 1
Open the Remote Desktop Services (RDS) Manager on the server.
Step 2
Expand the RD Virtualization Host servers node, and then select the host server.
Step 3
Right-click on the host server, and then click on Properties.
Step 4
From the Properties dialog box, select the Permissions tab.
Step 5
Ensure that the user trying to add the virtualization host has the “Manage Virtual Machines” permission.

FAQ

Q. What if the user does not have the “Manage Virtual Machines” permission?

A. You can grant the permission to the user by following the below steps:

Step
Instructions
Step 1
Open the Remote Desktop Services (RDS) Manager on the server.
Step 2
Expand the RD Virtualization Host servers node, and then select the host server.
Step 3
Right-click on the host server, and then click Properties.
Step 4
From the Properties dialog box, select the Permissions tab.
Step 5
Click the Add button, and then enter the user’s name.
Step 6
Select the “Manage Virtual Machines” permission for the user.
Step 7
Click Apply, and then click OK.

Solution 2 – Install the required roles

If the user has the necessary permissions, then the issue might be due to the missing roles on the server. Ensure that the server has the following roles installed:

  • Remote Desktop Virtualization Host
  • Remote Desktop Session Host
  • Remote Desktop Connection Broker

If any of these roles are missing, then the “Add RD Virtualization Host Server” will be greyed out. To install the missing roles, follow the below steps:

Step
Instructions
Step 1
Open Server Manager on the server.
Step 2
Click on Manage, and then click on Add Roles and Features.
Step 3
Click Next until you reach the Server Roles page.
Step 4
Select the Remote Desktop Services role, and then click on Add Features.
Step 5
Click Next, and then select the required roles.
Step 6
Click Next and then click Install.
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FAQ

Q. What if the roles are already installed, but the issue persists?

A. In this case, try rebooting the server, and then check if the issue persists. If the problem still exists, then try re-installing the roles or repairing the Remote Desktop Services installation.

Solution 3 – Check the RDS Environment configuration

If neither of the above solutions work, then the problem might be due to an incorrect configuration of the RDS environment. Ensure that the RDS environment is configured correctly by following the below steps:

Step
Instructions
Step 1
Open the Remote Desktop Services (RDS) Manager on the server.
Step 2
Expand the RD Virtualization Host servers node, and then select the host server.
Step 3
Right-click on the host server, and then click Properties.
Step 4
From the Properties dialog box, select the Virtualization Host page.
Step 5
Click on the “Test” button to test the configuration.
Step 6
If any errors are found, then follow the on-screen instructions to fix them.

FAQ

Q. What if the Test button is greyed out?

A. If the Test button is greyed out, then the configuration is incorrect. Ensure that all the necessary roles are installed, and that the server has the correct permissions.

Conclusion

In conclusion, when the “Add RD Virtualization Host Server” is greyed out, it could be due to a lack of permissions, missing roles, or an incorrect configuration of the RDS environment. By following the steps outlined in this guide, you can troubleshoot the problem and get your system back up and running.

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